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Moving Guide

Our suggestions outlined below should provide you with useful information about how to plan and implement your removal process.

  • Before you move
  • Moving Checklist
  • Truck Size
  • Organise helpers for moving
  • Tips on Packing
    • Loading the Truck
    • Larger Furniture
    • After the move
    • Ensuring a safe tripe

      • Before You Move

        When moving yourself you need to spend sometime thinking about the preparations required for your move. You need to make a compromise between filling the vehicle sensibly, protecting your goods and not over-filling or under-filling the vehicle.

        • Use the move as an opportunity to have a clean-out. Have a garage sale anything you don't need/want. Or give your local charity shop a call
        • Make shore you have packing tape on hand. It's great for strengthening boxes, won't let them open in transit and can be easily opened when you want to with a knife
        • Hire a trolley to help you move stuff in bulk. It'll speed up the move and help make sure you don't injure yourself! If you have a piano think about how it's going to get out of the house - you may need special equipment
        • Think about the space in your new home/flat before you move and start to imagine the best way to arrange your furniture in it. You can even make sketches if you like. This will make moving in much easier and help you feel at home.
        • Plan where you can park to load and unload - the further you have to walk the longer it'll take.
        • If you unplug your TV a day before your move it'll settle down to room temperature. Unplug it just before you move and it'll retain heat - this can actually cause internal damage.
        • Don't use any special cleaning/maintenance products such as wax or oils on antique furniture for a couple of weeks before your move. They can make the wood softer for a few weeks and leave it more likely to get damaged.
        • Write down instructions for any systems in your home such as central heating and air conditioning etc., and make sure the people moving in know any alarm codes. If you have brochures, guarantees or any paperwork relating to systems or appliances you're leaving behind make sure to leave them somewhere obvious. This will make their move much easier for them.
        • If your new home has an alarm system ask for the code before you move!
        • Teach your kids your new address and phone number as soon as you have it.
        • Try to get a good night's sleep before your moving day. Leaving things to the last minute so you're up all night will just wear you out for the next day.

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        Moving Checklist

        When you're planning a move, you may be too busy packing to remember things like changing your address or closing your bank account. Doing these types of things ahead of time makes for an easy transition into your new home.
        We have compiled this suggested checklist so that none of these tasks is overlooked. Just print the following list and check the boxes that correspond to the tasks as they are completed.

         Reserve your truck - Make sure you reserve your truck as far in advance of your move date as possible to ensure availability.

         Change your address - One week before your move, send change-of-address cards to everyone who will need to contact you at your new address. Some organizations have toll-free 800 numbers, so you can make changes over the phone.

         Pick up laundry - Laundry tickets are easy to misplace, so ask for your things by name and not just by the receipts you have.

         Cancel membership fees - Some clubs and organizations may offer partial refunds or allow you to sell unused portions of your membership. Ask about their policies.

         Have a garage sale - It's a good opportunity to make extra money. Remember to check with local authorities about restrictions. Trade Me is a good alternative.

         Get your new home ready - Contact painters, carpenters, plumbers, roofers etc., so your home is ready when you arrive. Remember to change the locks on all the doors in your new home.

         Measure for moving access - Measure doorways, hallways, elevators and stairwells in your new home to make sure you have enough clearance.

         Return library books - Go through your home and make sure library books are not mixed in with the books you will be packing.

         Notify services and utilities - Tell your current suppliers - including newspaper delivery, and telephone, water and power companies - when to discontinue services.

         Collect your important records - Gather personal and family records, including medical and dental, veterinary and school records; legal and financial documents; birth certificates, passports and insurance documents.

         Make motel reservations - If you plan to stay overnight along the way, reserve your motel well in advance.

         Get your car serviced - If you're moving from a warm climate to a cold one, check your antifreeze.

         Close bank accounts - If possible, have your current bank transfer funds to your new bank.

         Transfer prescriptions - Ask your doctor for assistance

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        Truck Size

        If you are only traveling a short distance locally you may prefer to make multiple trips, however, a single trip in a larger truck is often more economic in time and cost.
        Look at our move calculator to estimate the size of the truck required.

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        Organise helpers for moving

        Give friends and family plenty of advance notice prior to moving day. Plan for twice as many helpers as you think you will need because normally only half turn up.
        Organize your move ahead of time and have everything packed and ready to load before helpers arrive.
        Keep your moving crew happy with snacks and refreshments.

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        Tips on Packing

        • Packing starts out being fun but can soon get boring. Make yourself feel better about it by setting deadlines (i.e. a week to pack up the garage etc) and keeping to them!
        • Under packing is almost as bad as over packing and the contents of under packed boxes are MUCH more likely to be damaged. Pack heavy items such as books in small boxes will be easier to lift.
        • Mark boxes by room numbers and contents.  Then number the room doors in the new house so people can match the box with the right room number.
        • Write OPEN FIRST on boxes of essential items and DO NOT MOVE on boxes you're planning on taking in a separate vehicle.  
        • Don't leave all you’re packing to the last day. You'll be up all night and still not get it done right. But don't beat yourself up if you don't get everything done. The majority of us will run round in a flat panic as moving day approaches. If you're pushed for time it doesn't matter if you just box up non-fragile items quickly or even just stuff them in bags.
        • Try not to wrap fragile items in newspaper, as the print will come off on them. You'll just have to wash everything before you can put it away. And, newsprint doesn't generally come off well in a dishwasher so chances are you'll be washing them by hand. If you don't want to buy wrapping materials save up magazines for a few weeks beforehand.
        • Don't use newspaper to wrap around lampshades - chances are you'll not be able to get the newsprint off again!
        • Get one of your friends to do a last walk-round your old house with you before you leave. A fresh pair of eyes can often spot things you've left behind.
        • If you're in the habit of hanging clothes or stuff behind bedroom doors remember to check them as well. This is one of the most common places people forget stuff.
        • Leave clothes in drawers and transport cabinet with drawers in.

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        Loading the Truck

        • Load the heaviest and largest furniture items first.
        • Load the heaviest items at floor level.
        • Secure large items to the truck walls.
        • Fully load front quarter of truck first then work rearwards.
        • Fill spaces with boxes and individually wrapped items.
        • Lightweight boxes can go on top of the load up to the truck ceiling.
        • Place large, flat items upright along truck walls.
        • Awkward shaped items can be packed in the center of the load well packed with smaller items to hold them steady and prevent movement.

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        Larger Furniture

        • Take furniture apart wherever possible, wrapping and labeling each component clearly to assist reconstruction.
        • Roll up rugs.
        • Fill drawers with smaller items and soft padding to prevent movement. Tie drawer units securely to side of truck.
        • Cover table tops with blankets to prevent damage.
        • Place any bolts and screws in plastic bags, wrap in newspaper and tape to part of the object they belong to.
        • Wrap smaller mirrors in newspaper and pack into boxes.
        • Ensure larger mirrors are wrapped in newspaper and blankets or bubble plastic.
        • Garage and garden tools should have any sharp edges protected by newspaper or soft padding.

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        After the move

        • Give electrical items a chance to get to room temperature before you operate them.
        • Expect to feel a bit 'blue' a couple of days after the move. It happens all the time and doesn't mean you hate your new home - just that the move and the thought of unpacking has taken its toll on you a bit.
        • Call your friends and family to let them know you've moved safely.
        • If you feel up to it throw a housewarming party!
        • Keep your kids occupied and give them lots of attention - they'll probably be unsettled by the move. Make time to have some fun!
        • Check for damage as soon as you can - some insurance policies only give you a specific time to make a claim. Miss it and you won't be able to claim.

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        Ensuring a safe trip

        Before you take it on the road

        • Make sure you are familiar with all the driving controls of the vehicle.  Indicators, lights, windscreen wipers
        • Adjust your left and right mirrors to let you see as much of the road as you can
        • Adjust seating for a comfortable driving position
        • Ensure your rear or side cargo door is securely locked, your load is well strapped down or secured to the vehicle, and not overhanging the sides
        • When loading or unloading the vehicle, carefully check the instructions for operating tail lifters

        Once you've started your trip, follow these safe-driving tips:

        Watch Out Overhead

        Experience tells us that clients more accustomed to driving cars from day to day are more likely to forget the overall height of our trucks and vans and drive under a low structure, resulting in roof damage. 
        Examples of low structures include low tree branches, under cover car parks with a restricted head height, (usually around 1.95 m) awning roofs and carports to motels etc, and drive-through restaurants.


        • Trucks are significantly taller than cars
        • Note clearance signs at bridges, overpasses and undercover car parks
        • Be careful of drive-through canopies
        • Watch for low-hanging tree limbs, power and telephone lines

        Roof damage is always expensive to repair, and as we require (as do most rental car companies) the client to reimburse in full for any such damage, please LOOK UP!

        Be Careful At Intersections/Cutting Corners

        Our trucks and cargo vans all feature a LONG WHEEL BASE ie: the measurement from the front axle to the rear axle is long, especially when compared to a car.

        When turning, it must be remembered that the rear wheels turn inside the line of the front wheels. For this reason it is vital not to 'cut' or turn corners too sharply/tightly.

        If corners are cut (particularly the left handed variety) the rear wheel may strike the kerb, or if there is a structure such as a pole in close proximity to the apex of the corner, there is a good chance that the side of the vehicle will come into contact with same.

        In summary, don't cut corners, but rather take turns slow and wide, thus a more conservative and safer line around the corner.

        Never Follow Too Close

        • Trucks are heavier than cars and need more braking distance
        • Stay a minimum of 4 seconds from the vehicle ahead

        Use Your Mirrors

        • Exercise caution before changing lanes and use turn signals
        • Avoid abrupt maneuvers

        Reversing damage is quite prevalent and may be avoided by:

        • Checking the immediate area around and behind the vehicle using the side mirrors. If unsure what is behind the vehicle the driver should get out and inspect first hand. Alternatively have someone guide the driver whilst standing in the driver's field of vision (never behind the vehicle)
        • Always reverse vehicle slowly.

        Steep Descents

        Total reliance upon the vehicles' service brakes to negotiate long downhill runs may lead to their overheating and possible failure, more so on the larger vehicles.
        Ways of alleviating this possibility include:

        • selecting a lower gear (before starting your run downhill), so that the engine acts as a brake - as a guide select the same gear for going down as you used coming up.

        Warning: Never descend on any downhill run (short or long) with the gear box in neutral - with no engine braking whatsoever the vehicle will quickly run away and greatly increase the risk of the driver losing control.

        24 Hour Emergency Roadside Assistance

        Anytime of the day or night, help is available with 24-hour emergency  roadside assistance anywhere in the country.

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