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Terms And Conditions Online

1. Driver Requirements

The vehicle may be driven during the period of the hire only by the persons named in the agreement.
The principal driver and any additional driverís details must be listed and they must hold a full valid driverís licence appropriate for the vehicle.

2. Duration Of Hire

The term of the hire shall commence and cease at the time and dates described within the hire agreement.
The hirer remains liable for additional rental charges if the vehicle is not returned by the specified time and date.

3. Payment By Hirer

A deposit may be required at time of booking to secure your vehicle reservation. Full payment for your intended rental period is required at the time of collection. Payment can be made by credit card, EFT-POS or cash only.  DINERS, AMEX CARDS & CHEQUES NOT ACCEPTED

The hirer shall pay to the owner amounts indicated in the agreement for the hire of the vehicle, insurance coverage fees, and any such additional charges as indicated in the hire agreement.

4. Use of the vehicle

The hirer must not use or allow the vehicle to be used for the transport of passengers for hire or reward unless the vehicle is hired with the knowledge of The Owner for use in a passenger service licensed under part 4A of the Land Transport Act 1998...

5. The hirerís obligations

The hirer shall ensure that:

  • (a) All reasonable care is taken when driving and parking the vehicle;
  • (b) The vehicle is locked and secure at all times when it is not in use;
  • (c) No person interferes with any part of the engine, transmission, braking or suspension systems;
  • (d) The vehicles radiator water and battery water level are maintained at proper levels;
  • (e) The oil level is checked and maintained at the proper level;
  • (f) The tyres are maintained at the proper pressure;
  • (g) No person smokes inside the vehicle.

6. Activation of warning lights, breakdown and mechanical repairs

If any warning light is activated or if the vehicle requires mechanical attention the driver must stop driving and contact either The Owner or AA Assist...

7. Accidents

In the event of an accident the hirer shall:

  • (a) Notify The Owner of the full circumstances as soon as practical;
  • (b) Notify the NZ Police if the accident involves injury;
  • (c) Record full details of all parties, witnesses to and vehicles involved in the accident;
  • (d) In the event of a single vehicle and at fault vehicle accident the cost of towing and /or salvage of the vehicle is at the hirer's expense;
  • (e) If possible, prepare a written statement of the facts signed by all parties. If agreement can not be reached, obtain a copy of the Police report...

8. Insurance

Subject to the exclusions in clause 8.3 and 8.4, the hirer and any authorised driver named in this agreement is fully indemnified in respect of any liability he or she might have to The Owner in respect of the loss of or damage to the vehicle and its accessories and spare parts and any consequential loss of revenue or other expenses of The Owner including towing and salvage costs associated with the recovery of the vehicle and its accessories and spare parts...


9. Hirerís liability for damage

In the event that the hirer elects not to purchase CDW, the hirer is absolutely liable for any damage up to the amount specified in clause 14 irrespective of fault...

10. Collision damage waiver

Collision Damage Waiver (CDW) reduces the hirerís liability for damage under clause 13 to the agreed excess subject to the following conditions and exclusions... 

11. Hirerís liability for cleaning charges

If the vehicle is returned in an excessively dirty condition that requires extraordinary cleaning or de-odorising, the hirer is absolutely liable for the full cost of this cleaning or repair and any consequent loss of use of the vehicle...

12. Petrol and other fuel

The hirer is responsible for the cost of fuel used during the hire...

13. Return of the vehicle and termination of the hire

The hirer shall, at or before the expiry of the term of hire, return the vehicle (including car keys) to the location specified in clause 4 of the agreement, or obtain The Ownerís consent to the continuation of the hire. Changes to the return date and time and/or return branch are subject to vehicle availability and may not always be possible...

14. Infringement Offences

All parking and traffic violations are the responsibility of the hirer. An administration fee of $20 will be charged for processing infringement fees, the fine transferred into the hirerís name and forwarded to the hirer.

15. Calculation of charges

The Owner calculates rental days as the number of consecutive 24-hour periods starting at the earlier of the time the rental was booked to start or the actual start time and finishing at the later of time the rental was booked to finish or the actual finish time...

16. Release and indemnity of the owner

The hirer releases The Owner and its employees and agents from any liability to the hirer, for any loss or damage incurred by the hirer by reason of rental, possession or use of the vehicle...

17. Personal injury, personal property and storage of property

Physical injuries as a result of an accident while in New Zealand are covered in most cases under the IPRC Act 2001...

18. Claims against third parties

The Owner is not responsible for pursuing any claims the hirer may have against third parties for any damage or loss including the hirerís liability paid to The Owner. The Owner will provide an invoice for any amount paid to The Owner by the hirer. The Owner will not provide repair quotes, police reports, photographs or any other information to the hirer or any other party...